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Be careful about e-mail greeting cards!
Mar 3rd, 2008 by Beth

I recently received a Hallmark greeting card from a “friend” in my email in box.  The message was NOT, however, a greeting card from a friend. It was an attempted attack on my machine.  Since I use a Mac, I didn’t have to worry about this particular trojan.  The evildoers who propagated this trojan want you to install zapchast on your Windows computer by clicking on their link and use it to do bad deeds.  More information can be found here >> http://www.microsoft.com/security/portal/SearchResults.aspx?query=zapchast

What can you do to protect yourself? First of all, install a reputable security application on your PC, from a company such as Symantec or McAfee and KEEP IT UPDATED!  We can do this for you as part of our Virtual IT service. I don’t open anything with attachments from people I don’t know, or anything that I haven’t asked for or know about in advance, really. In fact, I don’t open greeting cards and those types of things ever, since I have an aversion to animated stuff with what I consider to be unpleasant music. I still send greeting cards via snail mail. :)

If you have Internet or network security needs, please give our office a call and schedule an appointment.  Call (910) 695-7068, ext. 10.  Be careful out there!

Eudora Mail No Longer Stores Your Password?
Nov 30th, 2007 by Beth

Does Eudora require you to enter your password every time you check mail?

Try this:
Close Eudora and open eudora.ini in Notepad. Scroll down to find the sections for your Personalities and add SavePassword=1 in each. You will be asked only one more time.

Try looking for eudora.ini in C:\Documents and Settings\Owner\Application Data\Qualcomm\Eudora if your installation is a default installation. You can also use the Windows search function to find it.

Testing Your POP Account From a Command Line Interface
Nov 29th, 2007 by Beth

When you have trouble with email, it can be quite helpful to see how your computer connects to the mail server. These actions take place behind the scenes, and are performed by your mail client.

If you’re a Windows XP (and previous) user, go to “Start” and “Run” and type “cmd” in the command line. If you’re using Vista, use the “Start Search” dialog box and type “cmd” and hit enter. Don’t include the quote marks when typing cmd. Mac users, please go to Applications and then Utilities and double click on Terminal.

Now that you have a command line, use the following example to access your mail server.

telnet mail.yourdomain.com 110
Trying 65.162.17.18…
Connected to mail.yourdomain.com.
Escape character is ‘^]’.
+OK Dovecot ready.
user you@yourdomain.com
+OK
pass yourpassword
+OK Logged in.
quit
+OK Logging out.
Connection closed by foreign host.

Make sure to type in your actual domain and user name. If you’re able to connect to your mail server using this method, then there is a path to the server, and the problem lies with your mail program (i.e., Outlook, Eudora).

Web hosting is more than just website rental space
Sep 3rd, 2007 by admin

At our company, where customer service and doing it right the first time is our foundation, web hosting in North Carolina means your business can rest assured its web site is hosted with care and passion. We’re not Godaddy. We’re not Network Solutions. We’re not Dreamhost. We’re not BlueHost or any of the web hosting companies that are only $1.99 per month. We don’t even try to be, because we offer quality and not quantity as our way of business. Although we are proud to have a lot of customers with web hosting in North Carolina, we also host sites for individuals and businesses in Ohio, California, Arizona, Europe, Canada, Indiana, and several other of the United States.

Whether you call and talk to Torri, Monica, Jackie, Ashley, Kevin, Rick, Lane, or our 24/7 technical support team, you are talking to people who care about you. We care about your web site uptime, whether you can login or read your Webalizer web stats. We offer one on one training on how to interpret web stats such as Webalizer, in addition to offer consulting with ideas on improvements to help increase traffic and actions on your web site.

Our web hosting is mainly on Linux servers, as those stay more secure than Windows. We do offere Ensim Windows Hosting as an alternative. Another good platform is Plesk that we can offer. For the customer, it’s usually the hosted mail that is the most crucial to everyday life.

We also offer web design in North Carolina and throughout the United States. If interested please contact us for a custom quote. We have no high pressure sales :-)

Please see our testimonials as a source of proof that we go beyond what customers’ expectations are

Lost all my data on my computer!
Aug 13th, 2007 by Monica

This is all too common of a phone call for us here at ConnectNC, Inc.  It’s such a sad call to receive, when you hear that coming from a crying customer who didn’t back up their computer :-(   Computer Backups are So important.  We are asked all too often how to restore lost files and our first question is “Where is your backup?”.  Most of the time it was something backed up to a CD months ago, or it was “I meant to back it up last week but forgot”.

With ConnectNC’s free offsite backup service trial, you have nothing to lose.  If you try it for 30 days and like it, then just simply continue to use it.  If you decide to opt out then just let us know so we don’t charge your card.  Please email backups@webgnostics.com for a free trial today.  We have personal service and will be there for you in your time of need.

In general, we have residential customers using it for their personal files such as pictures, Quicken files, other databases and documents.  We have also small to medium businesses using it for their offsite backup of SQL server databases, Access databases, Excel spreadsheets, Documents and more.

The best thing about this offsite backup service is that it is HIPAA compliant remote backup.  It is also something that you easily configure using a point and click, setup your schedule so it automatically backups up your data and you don’t have to remember!

Please contact us today for a free trial.  You will not regret it!  It works on Microsoft Windows currently.  For Mac users, we’re working on a solution so please stay tuned.

Thank you for reading ConnectNC’s blog, here to provide you with the most useful information.

When your computer keeps crashing
Aug 12th, 2007 by Monica

If your computer is connected to the Internet, or not, but continues to crash and stop working, it’s a good idea to make an appointment with us for local computer support in the Pinehurst, Southern Pines, Aberdeen area of the Sandhills, NC. Be prepared to let us know certain things like

What error number if any did you see?

What were you doing when the computer crashed?

What software or things to do you do on the computer on a normal basis?

What operating system does your computer run?

We will then schedule an appointment to either come to your location, or have you bring your computer in to our shop.

We are within close proximity to many towns for computer support and repair in North Carolina. We can also do remote service calls on the computer even if you are in another part of the country or world! We offer Windows troubleshooting, Mac troubleshooting and more.

Give us a call at 888-290-4601 or contact us online.

Expert Computer Repair for Residents of Moore County – Pinehurst and Southern Pines
Aug 12th, 2007 by Beth

Did you know that ConnectNC offers computer repair services? It’s a natural extension of our business as an Internet Service Provider. After we started offering service in early summer of 1996, customers began to ask us to troubleshoot and fix computer problems. We’ve been helping the good people of Moore, Montgomery and other locations ever since.

If you need an upgrade, software installation, virus removal or just a check up, give us a call. You can bring your computer into our office at 420 SW Broad Street in Southern Pines, or we’ll come to your home or office. If it’s a new computer you’re looking for, we’re an authorized Dell reseller. Your new computer will be delivered to your home and set up, so all you have to do it start using it.

If you have a simple problem, and you’re connected to the Internet, it doesn’t matter where you are! We offer remote assistance, too.

Computer repair and other services can be arranged by calling (910) 695-7068, ext 22.

As you know I have been a client of Connect NC for over 10 years and might I add I would not change that despite the fact I moved to Charlotte 2 years ago. There are many reasons for this; the always friendly efficient staff, service and of course your expert trouble shooting to list a few.
While I am sure there may be someone in this great metropolis that could fix my “old slow computer” I just feel nobody does it better than you. Worth the 2 hour drive is what I say! Gayle S.

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